Hello, my name is
L.C. Pi
New York City-based Product Designer driven to craft innovative user experiences for consumer services and products
MY SKILLSET
Product Design, Product Development & User Experience
I design web and mobile applications that are human-centered, collaborative and technology-driven. My aim is to empower all types of people through design.
MY CAREER
LendingClub
November 2018 - April 2020
Product Designer
Jon Ruiz Consulting
August 2017 - October 2018
Product Designer
Marble Robotics
June 2016 - October 2016
Product Design Intern
MY PROCESS
Discover + Define
Define the Problem
Define Goals & Strategy
Competitive Analysis
Preliminary Research
User Research
Understanding the motivation, and behavior of user’s helps pinpoint pain-points, challenges, and desires. These are opportunities to leverage design to find product growth areas and innovate.
Ideate + Iterate
User + Task Flow
Whiteboarding + Wireframing
Low-Fidelity Ideations
Content Strategy
Prototype
Design is collaborative, lead stakeholders and ideate and iterate together. Strive to balance user and business success whenever possible and be a force for inclusivity and change.
Test + Validate
Final Prototype
User/Usability Testing
A/B Testing
Product Analytics
Specifications & Handoff
Utilize qual and quant data to inform design decisions. Learn, validate, and repeat.
MY PROJECTS
See below for some of my selected work. At this time, I am unable to provide full case studies here due to confidential information. Please contact me if you’re interested in learning more.
Result:
+9% Offer Take Rate
LendingClub: Membership & Marketplace
How might we advocate for our members financial health and reimagine financial planning to fit the needs of every customer? #membership #funnelux #servicing
Result:
+45% TDL Completion Rate
LendingClub: Document Submission Portal
How might we make the verification process for loans more efficient for our customers? #verification #process #fintech
Result:
+132k new product listings
eBay: Authenticate Program
How might we authenticate our customer’s products and make selling effortlessly? #authenticate #ecommerce #sellerexperience
Dustsense: Construction Safety Dashboards
How might we design a construction device management dashboard that managers can actively monitor. #dashboards #iot #constructionsafety
Marble: Autonomous Technology Solutions
How can we deliver the future of autonomous technology with a user-centered delivery service? #autonomoustech #delivery #endtoend
Red Cross Blood: Blood Donation Application
How might we encourage people to regularly donate blood, and save lives? #appointmentbooking #health #endtoend
REQUEST PORTFOLIO
